Privacy Policy

Information We Collect

When you interact with our drawing fundamentals platform, we gather various kinds of information to tailor your learning experience and enhance our services.

Personal Information

We collect details you provide directly when creating an account or reaching out to us. This includes your name, email address, phone number, and any messages submitted through our contact forms. If you enroll in our drawing courses, we also collect information about your artistic background and learning objectives.

Usage Data

We automatically collect data about how you use our website and learning platform. This encompasses pages visited, time spent in various sections, completed drawing exercises, and technical information such as your IP address, browser type, and device details.

Cookies and Tracking

Our site employs cookies and similar tracking technologies to improve your browsing experience, remember your preferences, and analyze site performance. You can adjust cookie settings through your browser.

• Essential cookies for site functionality
• Analytics cookies to understand how users behave
• Preference cookies to recall your settings
• Marketing cookies for delivering relevant content

How We Use Your Information

Your personal data helps us deliver high-quality educational content and keep our drawing platform running smoothly. We are committed to handling your information responsibly and only for legitimate purposes.

Educational Services

We use your information to grant access to drawing courses, monitor your progress across skill levels, and tailor learning recommendations based on your artistic interests and abilities. This personalization supports more effective learning paths for building your drawing fundamentals.

Communication and Support

Your contact details enable us to respond to inquiries, share important course updates, and provide technical support when needed. If you’ve opted in, we may also send periodic newsletters about new drawing techniques, featured artwork, or platform improvements.

Platform Improvement

Usage data helps us identify which drawing exercises are most helpful, pinpoint areas where learners struggle, and create new content addressing common challenges. This analysis is conducted in aggregate form to protect individual privacy while enhancing our educational approach.

Legal Compliance

In certain cases, we may use or disclose your information to comply with Canadian privacy laws, respond to legal requests, or protect the rights and safety of our users and community.

Information Sharing and Disclosure

We maintain strict controls over how your information is shared and uphold privacy as a core consideration in all our business relationships.

Service Providers

We collaborate with trusted third-party service providers who help run our platform, process payments, send emails, and offer customer support. These providers access only the information needed for their services and are contractually obligated to safeguard your privacy.

• Cloud hosting services for secure data storage
• Email service providers for course communications
• Analytics providers for website performance insights
• Payment processors for course enrollment transactions

Business Transfers

If TimeLineSoftBeacon participates in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you by email and explain any changes to how your data is handled.

Legal Requirements

We may disclose your information if required by Canadian law, a court order, or government request. This includes scenarios involving potential threats to safety, fraud investigations, or violations of our terms.

Your Rights and Choices

Under Canadian privacy laws, including PIPEDA, you have specific rights regarding your personal data.

Access and Correction

You may request access to the personal information we hold about you and ask us to correct inaccuracies. We will provide this data within 30 days of your request, subject to certain legal exceptions.

Data Deletion

You can request deletion of your personal information, and we will comply unless we have legitimate reasons to retain it for legal, fraud-prevention, or business purposes. Deleting your account will remove access to your course progress and stored artworks.

Marketing Communications

You may unsubscribe from our marketing emails at any time via the unsubscribe link in each message or by contacting us directly. You will still receive essential notifications about your account and course enrollment.

Cookie Management

Most browsers let you control cookies through their settings. You can accept all cookies, block certain types, or receive prompts before cookies are stored. Disabling essential cookies may affect site functionality.

Data Security and Retention

We implement robust security measures to protect your personal information from unauthorized access, modification, disclosure, or destruction.

Security Measures

Our security practices include encrypted data transmission, secure server environments, regular security audits, and restricted access controls. We use industry-standard SSL encryption for all data transfers between your device and our servers.

• 256-bit SSL encryption for data transmission
• Secure cloud storage with encrypted databases
• Regular security vulnerability assessments
• Multi-factor authentication for administrative access
• Employee training on privacy and security practices

Data Retention

We keep your personal information only as long as needed to provide our services, meet legal obligations, or resolve disputes. Account data is generally stored for three years after closure, while progress data may be retained for up to seven years for educational records.

International Transfers

Although our main operations are in Canada, some service providers may process data in other countries. We ensure adequate protections through contractual safeguards and compliance with Canadian privacy requirements for international transfers.

Children's Privacy

Our drawing platform welcomes learners of all ages, and we take extra care to protect the privacy of younger users in compliance with Canadian privacy laws.

For users under 18, we require parental consent before collecting personal information. Parents or guardians can review their child’s data, request corrections or deletions, and withdraw consent at any time.

Parental Controls

Parents may review any personal information we have collected from their child, request deletion, or prohibit further collection or use of their child’s data. We provide clear mechanisms for parents to exercise these rights.

If you believe we have inadvertently collected data from a child under 18 without proper parental consent, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will inform you about significant updates via email or prominent notices on our site.

Minor changes may be posted without individual notification, so we encourage you to review this policy regularly. The "Last Updated" date at the top indicates when the most recent changes were made.

Your continued use of our platform after policy updates signifies your acceptance of the revised terms. If you disagree with any changes, you may stop using our services or reach out to discuss your concerns.